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Personal feedback and advising in Norwegian higher education: Explaining student dissatisfaction


The Norwegian Agency for Quality Assurance in Education has completed an annual student survey about the perceived quality of education in Norwegian bachelor and master programs. Based on the national student survey and interviews with students, faculty, and program leaders at seven different study programs in medicine and engineering in Norway, we show that while students are dissatisfied with the feedback and advising they receive, this dissatisfaction do not affect the students’ overall perception of the quality of their study programs. We argue that the main reason for this is that students do not expect formative feedback and individual advising to play a major role in their university education.

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Forfatter(e): Stephan Hamberg
Marie-Louise Damen
Pål Bakken
Dato: 04.09.2015
Rapportnr: 5–2015